Frequently Asked Questions
Everything you need to know about shopping with Hello Darling.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new outfit sooner.
What is your return policy?
We want you to love your look. If you are not satisfied, we accept returns on unworn items with original tags within 30 days of delivery for a full refund or store credit.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
Do you ship internationally?
Yes, Hello Darling ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Hello Darling garments?
To keep your pieces looking their best, we recommend following the care label instructions inside each garment. Most of our delicate items prefer a cold hand wash and air drying.